"I'm someone who knew nothing about web site hosts or the services they perform when I started out but Cloud Web has been such an asset. Never making me feel like I had a "dumb" question, always responding immediately to whatever I needed, carefully explaining how to use their informative "traffic reports" (and patiently re-explaining when I had forgotten how to gain access to them). Cloud Web is totally customer friendly by live support or email -(yes, you can actually speak to a human-being, if needed). Cloud Web has been more than just a provider of service to my company, they're an integral partner and a part of our team."