By kris

Custom Service: Priority One

Question: Would you prefer a human or computer when trying to get customer service?

If you answered computer, then please do not read on. But, if you were one of many who answered human, by all means, read this article.

Posted In: General

By kris

How Important is Your Data?

Backups... While Cloud technology does provide redundancy, having a peace of mind that your data is safe is never a bad thing.

Our R1Soft backups do just that. They are an excellent way of providing you with a 3rd set of data stored on a server other than the one where your current information is located. In the event of a server failure, you will be glad to know that there is a copy of all your important files made with our R1Soft technology.

If you do not have R1Soft currently, ask us how we can set you up and make sure your data never goes away!

Posted In: General

By jason 2 comments

Unlimited is not unlimited, but overselling is not overloading

You see it everywhere. The all you can eat buffet, unlimited cell phone plans, unlimited movie rentals, and just about every industry has in some way, shape, or form, UNLIMITED! The big benefit to this is the ease-of-use provided to the customer. No one wants to be bothered with the trouble of reaching the limits they are provided with, so unlimited provides an opportunity to create a sense of simplicity in products to allow the customer to focus on other things.

Posted In: General

By jason

The first post

Being the first post, I thought it would be appropriate to talk about the history of the company, what I've learned, and why I am making the decisions I am with making Cloud Web what it is. Believe it or not, there are still customers here that have been here for all 12 long years so this post is especially for them.

Posted In: General